PRIVACY POLICY

Last updated: October 2025

At Moon Lagoon, we care about your privacy.

This policy explains how we collect, use, and protect information when you visit www.moonlagoon.tv and how we use cookies to improve your experience.

Moon Lagoon is owned and operated by Lunar Animation Ltd, registered in England and Wales (Company No. 09215830, VAT No. GB 196678341).

HOW WE USE YOUR INFORMATION

We collect limited information to help improve our website and respond to enquiries. This may include:

  • Your name and email address if you contact us through a form or email.

  • Anonymous analytics data, such as which pages you visit or how long you spend on the site.

  • Your IP address for security and site performance.

We do not sell or share your data with third parties for advertising or marketing.

COOKIES AND HOW THEY WORK

Cookies are small text files stored on your device to help the website function properly and understand how it’s being used.

We use the following types of cookies:

  • Necessary Cookies – These keep the site working properly (e.g., remembering your cookie preferences). They can’t be turned off.

  • Analytics Cookies – These help us understand how people use our site so we can improve it. They collect anonymous data only and are disabled unless you accept them.

  • Functional Cookies – These remember your choices or settings to enhance your experience.

You can manage or withdraw your consent to cookies at any time using the “Manage Preferences” button on our site.

THIRD-PARTY SERVICES

We may use trusted third-party services such as Google Analytics to help us understand website usage.

These services process anonymous, aggregated information and do not identify individual users.

Our website may also include links to external platforms like YouTube, Vimeo, or Wayokids. We are not responsible for their privacy or cookie practices once you leave our site.

DATA SECURITY

We take appropriate steps to protect any personal data we collect from misuse, loss, or unauthorised access.

However, no online system is completely secure, and you use our site at your own risk.

YOUR RIGHTS

Under UK data protection law, you have the right to:

  • Request access to any personal data we hold about you.

  • Ask us to correct or delete your data.

  • Withdraw consent to data processing at any time.

To exercise these rights, please contact us at:

info@moonlagoon.tv

UPDATES TO THIS POLICY

We may update this Privacy & Cookie Policy from time to time.

The latest version will always be available on this page, with the “Last updated” date shown above.